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WHAT
IS AN EMPLOYEE ASSISTANCE PROGRAMME?
WHY
AN EMPLOYEE ASSISTANCE PROGRAMME?
WHY
PEOPLE SEEK OUT COUNSELLING
THE
BENEFITS OF CONTRACTING AN EAP
CREDENTIALS
PROFESSIONAL
STAFF
QUALITY
ASSURANCE
EXPERIENCE
SERVICES
Counselling
Coaching
Training
Consultation
to management
Mediation
– conflict resolution
24
Hour Crisis Intervention/Critical Incident Management
Additional
workplace services
Additional
relationship services
ACCESSING
SERVICES
A
PARTNERSHIP
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PROFESSIONAL STAFF
Working
Relationships utilises KinWay's tertiary
qualified counselling team, predominantly Clinical Social Workers and
Psychologists.
Working
Relationships has clearly defined guidelines for confidentiality,
professionalism and the provision of high quality non discriminatory service
to its clients.
All
staff are:
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Supervised and must undertake ongoing training and professional development.
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Adhere to the Employee Assistance Professionals Association (EAPAA)
Code of Ethics.
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Are covered by professional indemnity and public liability insurance.
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Have access to a comprehensive network of consultants, agencies and
practitioners to which clients can be referred if necessary. That is
in addition to the wide variety of services available through Anglicare
WA.
With
over 20 years professional experience, Working Relationships staff
are specialists in relationship counselling, education and training. In
particular they are able to offer:
-
Specialist, first-hand knowledge of working environments from an employee
and employer's perspective
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Considerable experience in the provision of individual, couple, family
and group counselling
-
Considerable experience in providing services to individuals from all
occupational groups, particularly those from education, health, social
service and welfare related backgrounds
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Considerable experience in assisting clients to come to terms with organisational
change and major life changes
-
Considerable experience in dealing with domestic violence, substance
abuse and the impact of psychiatric problems.
Working
Relationships, as part of KinWay Relationship
Counselling, Education and Training, is approved by the Federal Department
of Family and Community Services.
As
a major provider of funded services, Anglicare WA is aware of the ever
changing external environment. Our ability to provide an EAP is informed
by our awareness of:
- The
impact of changes for staff brought about by processes such as downsizing,
issues of equal opportunity, and the need for continuous quality improvement
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The pressure on staff to be up to date with new developments, sophisticated
IT expectations, increased emphasis on outcome measurements and the
achievement of performance indicators.
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