WHAT IS AN EMPLOYEE ASSISTANCE PROGRAMME?

WHY AN EMPLOYEE ASSISTANCE PROGRAMME?

WHY PEOPLE SEEK OUT COUNSELLING

THE BENEFITS OF CONTRACTING AN EAP

CREDENTIALS

PROFESSIONAL STAFF

QUALITY ASSURANCE

EXPERIENCE

SERVICES

Counselling

Coaching

Training

Consultation to management

Mediation – conflict resolution

24 Hour Crisis Intervention/Critical Incident Management

Additional workplace services

Additional relationship services

ACCESSING SERVICES

A PARTNERSHIP

Consultation to management

Working Relationships provides a consultancy service to management on problems associated with individual employees and organisational needs. Consultation allows management to access relevant knowledge and expertise.

Organisational consultation is often the best choice when:

• The skills needed are not available within the organization.
• In-house people don't have time.
• Organizations want a fresh perspective on their problem or business.
• Prospects cannot identify what needs to be done.
• A higher skill level is needed than in-house staff can provide
• A second opinion is desirable
• Consultants allow flexibility in staffing.
• Consultants are contracted on a temporary basis
• Consultants are contracted in crisis situations.
• Consultants can attack a problem and provide immediate results.
• Consultants are contracted to deal with complex organizational problems.

Brief Management consultation

Working Relationships provides brief telephone consultation to management around staff issues. This provides managers with an objective sounding board and the opportunity to debrief before and after difficult situations.

Brief management consultation is provided as part of the counselling contract and is effectively free under a per-capita contract.

Taking to steps to make a change