WHAT IS AN EMPLOYEE ASSISTANCE PROGRAMME?

WHY AN EMPLOYEE ASSISTANCE PROGRAMME?

WHY PEOPLE SEEK OUT COUNSELLING

THE BENEFITS OF CONTRACTING AN EAP

CREDENTIALS

PROFESSIONAL STAFF

QUALITY ASSURANCE

EXPERIENCE

SERVICES

Counselling

Coaching

Training

Consultation to management

Mediation – conflict resolution

24 Hour Crisis Intervention/Critical Incident Management

Additional workplace services

Additional relationship services

ACCESSING SERVICES

A PARTNERSHIP

Training

Training & Development programmes provide formal opportunities to learn new skills within a team setting. They provide participants with a common language and strategies for problem solving.

Relevant workplace training for supervisors include:

• Individual differences – scored on the MBTI, this model normalises our legitimate differences and paves the way to working in a complementary manner.
• Assertive communication – is about maintaining our own rights without doing violence to other's rights, exercising personal responsibility and initiative
• Introduction to behavioural analysis – managing people with positive reinforcement brings the best out of your followers.
• Situational leadership – explores leading people according to their situational maturity
• Collaborative problem solving – skills to defuse emotional arousal and engage in systematic rational problem solving
• Motivation and Exponential Performance – advanced training in behavioural management
• Dealing with difficult customers – communication skills and protective behaviour
• Change management – preparing employees and managing change in the department
• Emotional intelligence – taking into account emotional factors
• Stress management – coping under demanding circumstances

Training can be customised to the needs of the organisation and draws from the breadth of experience and expertise Working Relationships professionals have in the human sciences.

Brief Presentations

Working Relationships is able to deliver brief presentations on a range of topics pertinent to the health and functioning of people in business.

These presentations are a way of introducing "touchy" sensitive issues which people may otherwise avoid, deny, resist, mythologise, or prejudge. Such brief explanations may inform and normalise issues, after which people are more likely to access support if appropriate.

These presentations challenge employees to consider changes to their lifestyle, thinking, emotions, attitudes and behaviour:

• Play, Intimacy and Sex
• Making New Relationships
• Understanding your adolescent
• Successful Step-Parenting
• Understanding Depression
• Successful Retirement
• First Time Parents
• Dealing with Loneliness
• The Family –Work balance
• Managing Difficult Emotions

Taking to steps to make a change